Job Title: Desktop support Technician Job
Category: Permanent
Country: Kingdom of Saudi Arabia
Applications Accepted By Email: info@advanceco.com.sa
Subject Line: Desktop support Technician

ROLE AND RESPONSIBILITIES:

• Equip workstations with computers and necessary peripherals. -Scan computers (storage disk, mouse, keyboards, etc.).
• Installing and configuring the appropriate programs and functions according to the specifications.
• Install and configure hardware and software components to ensure ease of use.
• Troubleshoot hardware and software problems.
• Repair or replace damaged devices.
• Full system upgrade to enable compatible software on all computers.
• Install and upgrade antivirus software to ensure user-level security.
• Conducting tests and evaluations for new software and hardware.
• Support for users and to report bugs.
• Technical Documentation Department.
• Provide technical support either by phone, remote access, or site visits as needed.
• Respond to IT requests, maintain hardware, software, network, etc.
• Set up workstations with necessary computers and peripherals (printers, scanners, video conferencing equipment, etc.).
• Providing direction and guidance to users on how to operate new software and computers.
• Organizing and scheduling promotions and maintenance without hindering others from completing their work.
• Perform troubleshooting to diagnose and resolve problems.
• Maintain records of repairs and maintenance schedule.
• Identify shortages in computers or network and make requests.
• Maintenance, reformatting or updating of personal computers and all their accessories.
• Connecting computers to Active Directory and preparing reports.
• Performing the installation of the system through the WDS.
• Examine the computer network and connect it to peripheral devices.
• Checking the wireless transmitter receivers.

PREFERRED SKILLS & Education:

• Cisco Certified Network Associate – Networks (CCNA)
• Diploma in computer Hardware or equivalent Note:
• Local with transferable Iqama

Work Visa is available for Pakistan only